10. Complaints

    1. AccessBET will endeavour to make a player's experience with us an enjoyable one. However, there may be occasions where a player may feel dissatisfied with the quality of our product/s or of our customer service. A player may raise a complaint by addressing an email to our Customer Service at support@accessbet.com. Your complaint will be escalated to management and we endeavour to handle it within 48 hours of receipt.